Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Account registration information (email address, username)
- Payment information processed securely through Stripe/PayPal
- Server information you configure through our service
- Usage data and analytics to improve our service
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process payments and manage your account
- Send you service-related communications
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns to improve our service
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With payment processors (Stripe, PayPal) to process your transactions
- When required by law or to protect our rights
- With service providers who assist us in operating our service (under strict confidentiality agreements)
5. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will delete your information upon request or when your account is terminated.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@shadowplayers.net
Discord: Discord Community